Accedian has been able to quickly improve its supply chain in Europe through the help provided by NDL/HIDC. With the multitude of potential partners, it was difficult for Accedian to determine who would be the perfect fit considering our growing needs. NDL/HIDC with their surveys and visits to our office were able to select 5-6 potential companies that could meet our needs.
After only 1 visit in Netherlands and a quick audit of the three suppliers selected, we chose Base Logistics. So far, it has been a great success as we can now offer next day delivery to our customers in Europe and also manage returns (RMA) through this single location. It has been in operation for only a few months and we have other plans for the future in terms of Value Added Services with Base Logistics.